Unitel Direct LTD

Melissa was a great person to deal with. She was really on the ball with everything, excellent process and great customer service attitude.

Melissa handled my call politely and put it through to the correct department. Andi was very patient and helpful. She had to often refer to another colleague for assistance, so it was ping pong, back and forth for a while before things were successfully sorted!

Jason as guide me through this journey of web status giving me advise asking me key questions very polite and pleasant good ambassador for the company. Thanks Dave.

Jason was very helpful when I called up with an enquiry about an invoice. It was sorted out quickly.

Helped me set up diversion system on my phone line Austin was very helpful

My name is Chris and I run a small business as a sole trader. I had occasion today to contact Unitel over lost internet services and a more general inquiry. Jason helped me with the internet situation and was good enough to call me back once it was up and running again, and Austin called me to explain the scenario with the network as it changes over to fully digital at the end of next year. Apart from the excellent service these two gentlemen gave me today, I was also hugely impressed that my initial call was answered pretty much straight away. Can only highly recommend Unitel Direct, a rare excellent operator in the communications industry.

It was great help with Melissa

Good customer service.

Great communication with a willingness to help

Astin was very helpful, looking forward to work with him.

Very friendly and helpful

I had a very pleasant experience with the team specially Melissa Alex G and Jack.They were really helpful throughout the process and answered every query straightaway .I really recommend it 100 % Khalid Mahmood

Mellisa was Very helpful

Austin and his team was ever so helpful we at Adds Room Lofts Ltd would highly recommend.

Austin from Unitel Direct Ltd was very helpful with setting up our new website. I can highly recommend. Great customer service.

I signed up with unitel around 10 months ago and started getting our website out there for ACP NORTH since then we have tender for close to 10 million pounds worth of work so our website is definitely getting noticed. Would highly recommend

Very easy to deal with and v helpful

Great company exceptional help from Jason Alex and Kayleigh thank you so much

Yesterday I had the transition to enhanced broadband which has gone extremely smoothly thanks to Austin and Jodie. The advanced warning of the changeover and provision of the new router was carried out and explained clearly and throughly. I now have an excellent phone and boradband service thanks to the Unitel team. John

Kindly, informative phone call reassured me thst everything would work well in the transition to enhanced broadband. The new router arrived well in time and the installation worked well. It is all up and running very well and I was able to inform Austin on his follow-up call.