Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: September 20, 2024
Austin was very helpfully, getting me the dates to cut off auto ren...
Austin was very helpfully, getting me the dates to cut off auto renewal, which I hate the practice. He new this stuff, and gave very clear instruction well done.
Verified
Date of experience: September 20, 2024
Melissa has a great customer service. thank you!
Melissa has a great customer service. thank you!
Verified
Date of experience: September 18, 2024
Great job from Unitel.Direct. Melissa , Owen and Paul always there ...
Great job from Unitel.Direct. Melissa , Owen and Paul always there to help in super quick time. Well done guys and girls 👍 👍 👌
Verified
Date of experience: September 18, 2024
Austin is a great guy always phoning to check everything is working...
Austin is a great guy always phoning to check everything is working. I've had no problems since I got my new router thanks Austin.
Verified
Date of experience: September 18, 2024
THANK YOUAUSTIN FOR YOUR HELP WITH TRYING TO SORT OUT THE BROADBAND...
THANK YOUAUSTIN FOR YOUR HELP WITH TRYING TO SORT OUT THE BROADBAND SIGNAL WYN
Verified
Date of experience: September 18, 2024
Again 5 stars for Austin & Xavier. This time Austin couldn't respon...
Again 5 stars for Austin & Xavier. This time Austin couldn't respond to my phone call, so I had to explain to his colleague Xavier my issue, which was resolved with no time. After that Austin call me to check and confirm that the problem was solved. Highly recommend Austin and Xavier, who works for Unitel Direct Ltd
Verified
Date of experience: September 17, 2024
Austin always gives me a call from tie to time to check everything ...
Austin always gives me a call from tie to time to check everything is running well with my broadband and phone line. Thanks again Austin
Verified
Date of experience: September 16, 2024
Absolutely outstanding customer service, nothing is too much trouble.
Absolutely outstanding customer service, nothing is too much trouble.
Verified
Date of experience: September 16, 2024
Austin was polite, helpful and provided the information needed. He ...
Austin was polite, helpful and provided the information needed. He was patient when the signal wasn’t great! Many thanks.
Verified
Date of experience: September 12, 2024
Really good experience so far Melissa as called an spoken to me and...
Really good experience so far Melissa as called an spoken to me and offered help with my web site
Verified
Date of experience: September 12, 2024
Melissa handled my call. She was very polite and extremely helpful.
Melissa handled my call. She was very polite and extremely helpful.
Verified
Date of experience: September 12, 2024
My 5 star review is mainly based on the customer service given by M...
My 5 star review is mainly based on the customer service given by Melissa our Unitel representative
Verified
Date of experience: September 10, 2024
Helpful and answered all my questions Austin and Samson were very p...
Helpful and answered all my questions Austin and Samson were very polite and listened to all my concerns Thanks also to Jason
Verified
Date of experience: September 10, 2024
Whilst trying to deal with my mother’s telephone account I was help...
Whilst trying to deal with my mother’s telephone account I was helped enormously by Austin, Jason and Samson. They made everything easy and straightforward, as my mum is presently in hospital. Their kindness and professionalism was greatly appreciated - Thank you.
Verified
Date of experience: September 10, 2024
thank you samson and xavier for geting us back online again, althou...
thank you samson and xavier for geting us back online again, although the signal seemsweak at times it is working now, as is the telephone thank you again from wyn
Verified
Date of experience: September 09, 2024
My name is James Hannaway and I am the owner of JustJiveLindyHop. I...
My name is James Hannaway and I am the owner of JustJiveLindyHop. I recently acquired a website from Unitel Direct Ltd. I dealt with Jason, Melissa and Owen. I have to say that they were all very professional, helpful, friendly and knowledgeable . I highly recommend this excellent company.
Verified
Verified
Date of experience: September 09, 2024
Fantastic service, friendly staff and always very helpful. I would ...
Fantastic service, friendly staff and always very helpful. I would highly recommend. Stuart
Verified
Date of experience: September 09, 2024
Melisa is always helpful in understanding my ideas. Thank you Snow ...
Melisa is always helpful in understanding my ideas. Thank you Snow centre car wash ltd
Verified
Date of experience: September 08, 2024
Fantastic service appreciate all your help with my account Melissa,...
Fantastic service appreciate all your help with my account Melissa, very professional and helpful.
1076 reviews
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