Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: April 10, 2024
Melissa has always been very helpful and knowledgeable on all inter...
Melissa has always been very helpful and knowledgeable on all interactions
Verified
Date of experience: April 10, 2024
Melissa helped sort my website problem out for me. She phoned regul...
Melissa helped sort my website problem out for me. She phoned regularly and kept me up to date until it was quickly sorted. She was very kind and courteous throughout all our conversations.
Verified
Date of experience: April 09, 2024
Austin always helpful and understanding thank you
Austin always helpful and understanding thank you
Verified
Date of experience: April 09, 2024
THANK YOU AUSTIN AND JODIE FOR SORTING THE INTERNET, AND SENDING A ...
THANK YOU AUSTIN AND JODIE FOR SORTING THE INTERNET, AND SENDING A NEW ROUTER,EVERYTHING WORKING OK AGAIN.
Verified
Date of experience: April 08, 2024
Austin has been in touch a few times since taking over my account. ...
Austin has been in touch a few times since taking over my account. He has been very pleasant and directed the work required to appropriate teams.
Verified
Date of experience: April 08, 2024
Austin and Marian helped to resolve the Broadband issues very smoot...
Austin and Marian helped to resolve the Broadband issues very smoothly Thanks
Verified
Date of experience: April 06, 2024
Thanks Austin for keeping me updated with my new broadband package....
Thanks Austin for keeping me updated with my new broadband package. You’ve been helpful
Verified
Date of experience: April 06, 2024
well i have been informed i will get endless replies to my site. so...
well i have been informed i will get endless replies to my site. sounds cool to me.
Verified
Date of experience: April 05, 2024
Austin from Unitel Direct, phone to inform me when the WI FI will b...
Austin from Unitel Direct, phone to inform me when the WI FI will be installed. Nobody is happy when the original price agreement is changing, however I'll go ahead and looking forward for a new customers.
Verified
Date of experience: April 05, 2024
Jason calls up to see if he can do anything with my page like renew...
Jason calls up to see if he can do anything with my page like renew things ect
Verified
Date of experience: April 04, 2024
Austin looks after our account and is always very supportive and he...
Austin looks after our account and is always very supportive and helpful
Verified
Date of experience: April 03, 2024
Melissa was a great help with my recent internet problems. Thanks
Melissa was a great help with my recent internet problems. Thanks
Verified
Date of experience: April 02, 2024
We lost Internet, the Router was unable to connect. Melissa was ext...
We lost Internet, the Router was unable to connect. Melissa was extremely helpful taking us through the process to reconnect. However Open-reach was in the area dealing with Fault, but she assured us that Unitel was in contact with Open-reach & should be repaired in a hour. It was & She contacted us to confirm we were back up !
Verified
Date of experience: April 02, 2024
Austin is brilliant, also so helpful and phones regularly to check ...
Austin is brilliant, also so helpful and phones regularly to check all is well with my service
Verified
Date of experience: March 28, 2024
Austin was very helpful as usual
Austin was very helpful as usual
1076 reviews
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