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Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: May 22, 2024
Happy with how quick my request was dealt with thank you Katie
Happy with how quick my request was dealt with thank you Katie
Verified
Date of experience: May 22, 2024
Called into customer service, had an issue with my website not load...
Called into customer service, had an issue with my website not loading. Ben was the person I spoke to and got this looked into, the website was live again in no time, brilliant service all around.
Verified
Date of experience: May 22, 2024
Spoke to Katie about my broadband, very helpful.
Spoke to Katie about my broadband, very helpful.
Verified
Date of experience: May 22, 2024
Second year running renewed with Katie Evans. Top class customer se...
Second year running renewed with Katie Evans. Top class customer service and a great price, highly recommended.
Verified
Date of experience: May 22, 2024
Ben Lewis was very helpful with a problem I had with a few email qu...
Ben Lewis was very helpful with a problem I had with a few email queries. Everything was completed after a call and I couldn’t ask for more from himself.
Verified
Date of experience: May 22, 2024
Thank you to Helen for resolving my concerns today
Thank you to Helen for resolving my concerns today
Verified
Date of experience: May 22, 2024
Always good service with unitel. It was Katie who I spoke to today-...
Always good service with unitel. It was Katie who I spoke to today- resolved my issue quickly
Verified
Date of experience: May 22, 2024
Jodie was absolutely amazing, I’d give her 10 stars if I could. Usu...
Jodie was absolutely amazing, I’d give her 10 stars if I could. Usually I find customer service employees uninterested and unhelpful. But Jodie was great and genuinely was so helpful.
Verified
Date of experience: May 22, 2024
I called as had a problem with my broadband - Katie resolved it for...
I called as had a problem with my broadband - Katie resolved it for me very quickly. Good service very efficient.
Verified
Date of experience: May 22, 2024
Katie helped with reducing the cost of my contract. Always happy w...
Katie helped with reducing the cost of my contract. Always happy with the service :)
Verified
Date of experience: May 22, 2024
The customer service here is amazing, Jodie was a great help to me.
The customer service here is amazing, Jodie was a great help to me.
Verified
Date of experience: May 22, 2024
Ben was a great help, he now regularly says in touch and makes sure...
Ben was a great help, he now regularly says in touch and makes sure everything is running swell.
Verified
Date of experience: May 22, 2024
Thanks to Jodie for great customer service. She talked me through e...
Thanks to Jodie for great customer service. She talked me through everything step by step, helping me keep track of my order. I will be using your services again.
Verified
Date of experience: May 22, 2024
Ben Lewis is always on top of things with regular check ins & updat...
Ben Lewis is always on top of things with regular check ins & updates. Great service!
Verified
Date of experience: May 22, 2024
Katie helped me renew my contract- great price
Katie helped me renew my contract- great price
Verified
Date of experience: May 22, 2024
Great customer service from Ellie S.
Great customer service from Ellie S.
Verified
Date of experience: May 22, 2024
Renewed my contract with Katie, very happy with everything as alway...
Renewed my contract with Katie, very happy with everything as always ! Lovely girl
Verified
Date of experience: May 22, 2024
Called to renew my contract spoke with the lovely Katie again she i...
Called to renew my contract spoke with the lovely Katie again she is so pleasant very happy with the price as always
Verified
Date of experience: May 22, 2024
Thank you Helen who helped me with my website update, she’s a star ...
Thank you Helen who helped me with my website update, she’s a star well done Helen
Verified
Date of experience: May 21, 2024
Mr Austin always here to help Many thanks
Mr Austin always here to help Many thanks
1076 reviews
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