Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: May 07, 2024
I contacted Unitel about problems accessing my email account. Jason...
I contacted Unitel about problems accessing my email account. Jason from customer services answered my call quickly, with no waiting on hold, and he was quick to connect me to the appropriate department. Mark solved my email access issues and called me back an hour later to ensure my account was running smoothly. Thank you guys for your prompt help and attention. Peter, Owner of EPFD Ltd
Verified
Date of experience: May 03, 2024
Rang Unitel direct to discuss an issue I was facing. I got passed t...
Rang Unitel direct to discuss an issue I was facing. I got passed through to Ellie Waller who solved my issue while on the phone.
Verified
Date of experience: May 02, 2024
Great job good service Melissa and Samson
Great job good service Melissa and Samson
Verified
Date of experience: May 02, 2024
What made my experience great was the excellent customer service. I...
What made my experience great was the excellent customer service. I rate this a 5 star
Verified
Date of experience: May 02, 2024
Austin always helpful and understanding
Austin always helpful and understanding
Verified
Date of experience: May 02, 2024
Excellent service . Austin and Mellisa were very helpful . Keep me ...
Excellent service . Austin and Mellisa were very helpful . Keep me up to date with the process off my order thanks
Verified
Date of experience: May 01, 2024
All the team involved with Austin were very helpfull Broadband an...
All the team involved with Austin were very helpfull Broadband and phone up and working👍👍
Verified
Date of experience: April 30, 2024
Jason Austin & Samson are a great team
Jason Austin & Samson are a great team
Verified
Date of experience: April 30, 2024
Rally happy from these staff members they are helpful MELISSA, JAS...
Rally happy from these staff members they are helpful MELISSA, JASON and SAMSON
Verified
Date of experience: April 30, 2024
Thanks to Austin, Jason, Samson, Melissa & Xavier for their help.
Thanks to Austin, Jason, Samson, Melissa & Xavier for their help.
Verified
Date of experience: April 30, 2024
Austin always checks my internet is working as we are very rural an...
Austin always checks my internet is working as we are very rural and often have issues, but he's always there to help, he's number one !
Verified
Date of experience: April 30, 2024
thank you austin for your update on the switchover.
thank you austin for your update on the switchover.
Verified
Date of experience: April 29, 2024
At last thank you Austin for all you've done these last few months ...
At last thank you Austin for all you've done these last few months you've worked hard to get my Internet back up and running now I have a new router and everything is running smoothly well done
Verified
Date of experience: April 29, 2024
Today's appointment for router installation has been completed now,...
Today's appointment for router installation has been completed now, exactly as I've been told.The job was done professionally and very quickly. Thank you
Verified
Date of experience: April 29, 2024
Melissa, Austin, Samson and Xavier What a great team, dedicated to ...
Melissa, Austin, Samson and Xavier What a great team, dedicated to providing great customer service, care and support. Always helpful, listening to our needs to promote our locker products. Looking forward to more leads and sales for lockers. Thank you for keeping in contact to update progress. Daryl - SOL - lockers
Verified
Date of experience: April 29, 2024
Austin sorted out costings and has done a great job, thank you
Austin sorted out costings and has done a great job, thank you
Verified
Date of experience: April 26, 2024
Joe did a fantastic job on my Website. We had just a couple of phon...
Joe did a fantastic job on my Website. We had just a couple of phone calls. He implemented some great ideas and now the site is up and running Job Done! Thankyou Joe and to Unitel!
Verified
Date of experience: April 26, 2024
Jeevia and Melissa both are give excellent service to me quickly re...
Jeevia and Melissa both are give excellent service to me quickly respond for my query and solve the problem. I'm very happy with their services Kind regards Paprika Tandoori takeaway
Verified
Date of experience: April 26, 2024
Amazing customer service from Ellie Sutheran
Amazing customer service from Ellie Sutheran
Verified
Date of experience: April 25, 2024
Melissa as always is very polite and helpful and willing to go that...
Melissa as always is very polite and helpful and willing to go that extra mile. Thank you again.
1076 reviews
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