Your guide to support resources
Welcome to our collection of resources designed to assist you. Here, you’ll find valuable guides and tutorials that can help you maximize your experience and enhance your business’s reputation.
Frequently asked questions
Empower your presence
CheckVerify is a customer review platform designed to help UK businesses collect, display and manage verified 5-star reviews. Businesses can gather reviews using a secure form, and the submissions are stored as custom posts with an optional user assignment for tracking. These reviews can then be displayed across multiple websites using custom shortcodes or embedded URLs.
CheckVerify is ideal for any UK-based business that wants to build credibility through transparent customer feedback. It’s suitable for small businesses, freelancers, tradespeople, service providers, and e-commerce websites. You don’t need to be a tech expert to use it, the system is simple, with shortcode and widget support.
Yes, all reviews submitted through CheckVerify are intended to be genuine. Each review must go through a submission process, and optional user assignment helps businesses monitor authenticity. While CheckVerify does not moderate content directly, it provides tools for business owners to flag or remove inappropriate or suspicious submissions.
You can submit a review through a secure form provided by the business. This form often includes your name, rating, and a short comment. Once submitted, the review may be reviewed or approved by the business owner before being displayed publicly.
Businesses have the ability to manage the reviews they collect, which includes approving, hiding, or deleting them if necessary. However, reviews should only be removed if they breach guidelines, contain offensive content, or are clearly spam. Transparency and integrity are essential to maintaining trust.
Reviews are displayed using a custom shortcode or embed URL pattern provided by CheckVerify. This allows businesses to showcase reviews on different domains or web pages in a consistent and attractive layout, such as a 4-column grid. Pagination and filtering options are available for a smooth user experience.
Yes. Each review includes a rating selected by the customer at the time of submission. These ratings are not altered by CheckVerify. Businesses may curate which reviews to display, but the platform encourages honest and unedited feedback to maintain transparency.
If you come across a review that appears to be fake, inappropriate, or misleading, you can contact the business directly or submit a concern through CheckVerify (if available). Reviews that violate content guidelines or show signs of abuse may be investigated or removed by the business admin.
No account creation is required to leave a review on CheckVerify. The review form is designed to be quick and user-friendly. However, businesses may request an email or order number to verify the legitimacy of the review
Yes, CheckVerify is built with flexibility in mind. Reviews collected for a business can be embedded and displayed across different websites using a simple shortcode or query parameter in the URL. This is ideal for agencies or businesses with multiple online presences.