Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: May 23, 2024
I had a fantastic experience with Jodie while she helped me with my...
I had a fantastic experience with Jodie while she helped me with my billing query. She was not only extremely polite and efficient but also one of the best agents I've ever spoken to. Jodie's professionalism and dedication to assisting me left a lasting impression, and I truly appreciate her exceptional customer service skills. I highly recommend Jodie to anyone in need of assistance - she is a true asset to the team!
Verified
Date of experience: May 23, 2024
I called in today and spoke to heather she helped me to make change...
I called in today and spoke to heather she helped me to make changes to my website. Thank you.
Verified
Date of experience: May 23, 2024
Thankyou Austin very understanding
Thankyou Austin very understanding
Verified
Date of experience: May 23, 2024
Helen sold me a website and email address what a lovely woman canno...
Helen sold me a website and email address what a lovely woman cannot fault her she went above and beyond to explain everything to me after telling her I struggled with understanding and got very anxious on the phone she made me feel at ease. She even followed up and give me a phone call to make sure everything was running smoothly would definitely recommend to everyone!
Verified
Date of experience: May 23, 2024
Jason was very helpful on the phone, he resolved all of my issues p...
Jason was very helpful on the phone, he resolved all of my issues promptly and reassured me that I can call him anytime if needed
Verified
Date of experience: May 23, 2024
Always helpful and, in this case, offered to call me back rather th...
Always helpful and, in this case, offered to call me back rather than keep me waiting. Renewal sorted very quickly.
Verified
Date of experience: May 23, 2024
Melissa was very helpful did the very best to explain everything to...
Melissa was very helpful did the very best to explain everything to me looking forward good business my name vishnuram today date 05/23/2024
Verified
Date of experience: May 23, 2024
Spoke to a lovely young lady called Ellie S. She was well mannered ...
Spoke to a lovely young lady called Ellie S. She was well mannered and polite. Professional customer services from her. She really made everything so simple and clear. 5 stars!
Verified
Date of experience: May 23, 2024
Renewed my contract with katie cannot fault the service absolutely ...
Renewed my contract with katie cannot fault the service absolutely brilliant.Thank you!
Verified
Date of experience: May 23, 2024
Spoke to Helen who was very friendly she resolved my issue for me i...
Spoke to Helen who was very friendly she resolved my issue for me in no time
Verified
Date of experience: May 23, 2024
Great customer service! Ellie S was there ready to help with all my...
Great customer service! Ellie S was there ready to help with all my annoying questions! She was so professional and polite. Really sets the mark high for this company. Thank you so much Ellie
Verified
Date of experience: May 22, 2024
Called to renew my contract with Katie , had no issues at all and f...
Called to renew my contract with Katie , had no issues at all and found me a far better deal.
Verified
Date of experience: May 22, 2024
Had my monthly call with Alex he checked up on how everything was g...
Had my monthly call with Alex he checked up on how everything was going. Great service!
Verified
Date of experience: May 22, 2024
i called today regarding a fault on my phone line. Alex ran through...
i called today regarding a fault on my phone line. Alex ran through the checks and now my line is back up and running. Thank you for your help and kind attitude alex
Verified
Date of experience: May 22, 2024
Spoke to Katie about my broadband issue, very good service!
Spoke to Katie about my broadband issue, very good service!
Verified
Date of experience: May 22, 2024
Jodie went above and beyond sorting my telephone line for me, nothi...
Jodie went above and beyond sorting my telephone line for me, nothing was too much bother. Very professional and attentive 😊
Verified
Date of experience: May 22, 2024
Beyond brilliant customer service from Jodie - so caring & helpful!...
Beyond brilliant customer service from Jodie - so caring & helpful! ⭐️ thank you!
Verified
Date of experience: May 22, 2024
Amazing customer service from Jodie ! She was very helpful with my ...
Amazing customer service from Jodie ! She was very helpful with my enquiry!
Verified
Date of experience: May 22, 2024
Jodie was a great help! Called up with an issue with my broadband a...
Jodie was a great help! Called up with an issue with my broadband and got this resolved the same day
Verified
Date of experience: May 22, 2024
Excellent customer service from Jodie ! Quickly resolved the issues...
Excellent customer service from Jodie ! Quickly resolved the issues with my telephone line. Quick and efficient service and Jodie was so friendly and helpful !
1076 reviews
🔍 Filters applied Clear all filters