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Unitel Direct LTD

Reviews 1076

Marketing Services

5.0

Excellent

Reviews 1076

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Latest Reviews

I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs

JASON was Very helpful.

Very helpful and always in contact for any problems and always ring for follow ups

Jason was helpfull.

Company Details

About Us

Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK

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All Reviews

Overall rating 5.0

Reviews 1076

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I had a fantastic experience with Jodie while she helped me with my...

I had a fantastic experience with Jodie while she helped me with my billing query. She was not only extremely polite and efficient but also one of the best agents I've ever spoken to. Jodie's professionalism and dedication to assisting me left a lasting impression, and I truly appreciate her exceptional customer service skills. I highly recommend Jodie to anyone in need of assistance - she is a true asset to the team!

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I called in today and spoke to heather she helped me to make change...

I called in today and spoke to heather she helped me to make changes to my website. Thank you.

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Thankyou Austin very understanding

Thankyou Austin very understanding

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Helen sold me a website and email address what a lovely woman canno...

Helen sold me a website and email address what a lovely woman cannot fault her she went above and beyond to explain everything to me after telling her I struggled with understanding and got very anxious on the phone she made me feel at ease. She even followed up and give me a phone call to make sure everything was running smoothly would definitely recommend to everyone!

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Jason was very helpful on the phone, he resolved all of my issues p...

Jason was very helpful on the phone, he resolved all of my issues promptly and reassured me that I can call him anytime if needed

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Always helpful and, in this case, offered to call me back rather th...

Always helpful and, in this case, offered to call me back rather than keep me waiting. Renewal sorted very quickly.

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Melissa was very helpful did the very best to explain everything to...

Melissa was very helpful did the very best to explain everything to me looking forward good business my name vishnuram today date 05/23/2024

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Spoke to a lovely young lady called Ellie S. She was well mannered ...

Spoke to a lovely young lady called Ellie S. She was well mannered and polite. Professional customer services from her. She really made everything so simple and clear. 5 stars!

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Renewed my contract with katie cannot fault the service absolutely ...

Renewed my contract with katie cannot fault the service absolutely brilliant.Thank you!

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Spoke to Helen who was very friendly she resolved my issue for me i...

Spoke to Helen who was very friendly she resolved my issue for me in no time

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Great customer service! Ellie S was there ready to help with all my...

Great customer service! Ellie S was there ready to help with all my annoying questions! She was so professional and polite. Really sets the mark high for this company. Thank you so much Ellie

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Called to renew my contract with Katie , had no issues at all and f...

Called to renew my contract with Katie , had no issues at all and found me a far better deal.

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Had my monthly call with Alex he checked up on how everything was g...

Had my monthly call with Alex he checked up on how everything was going. Great service!

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i called today regarding a fault on my phone line. Alex ran through...

i called today regarding a fault on my phone line. Alex ran through the checks and now my line is back up and running. Thank you for your help and kind attitude alex

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Spoke to Katie about my broadband issue, very good service!

Spoke to Katie about my broadband issue, very good service!

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Jodie went above and beyond sorting my telephone line for me, nothi...

Jodie went above and beyond sorting my telephone line for me, nothing was too much bother. Very professional and attentive 😊

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Beyond brilliant customer service from Jodie - so caring & helpful!...

Beyond brilliant customer service from Jodie - so caring & helpful! ⭐️ thank you!

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Amazing customer service from Jodie ! She was very helpful with my ...

Amazing customer service from Jodie ! She was very helpful with my enquiry!

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Jodie was a great help! Called up with an issue with my broadband a...

Jodie was a great help! Called up with an issue with my broadband and got this resolved the same day

Amy

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Excellent customer service from Jodie ! Quickly resolved the issues...

Excellent customer service from Jodie ! Quickly resolved the issues with my telephone line. Quick and efficient service and Jodie was so friendly and helpful !

1076 reviews

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