Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: June 11, 2024
Great expereince and really happy with my website! Melissa and all ...
Great expereince and really happy with my website! Melissa and all staff was very helpful in the process! Would highly recommended!
Verified
Date of experience: June 10, 2024
My experience so far has been so easy going from the get go really ...
My experience so far has been so easy going from the get go really fast and professional with getting stuff set up I’m dealing with Austen at the moment and he’s been helpful .
Verified
Date of experience: June 10, 2024
Melissa was excellent and sorted all of my questions Thanks John Wa...
Melissa was excellent and sorted all of my questions Thanks John Walton
Verified
Date of experience: June 10, 2024
Melissa Jordan herself has been very accommodating and helpful with...
Melissa Jordan herself has been very accommodating and helpful with setting up things and is easy to talk to which does help a lot. She also gets good ideas which has helped set up things on the website also and in general a great service from her. As a company yet I am still to see the benefits from Unitel but I am sure in Melissa's hands it should work out well thank you Melissa
Verified
Date of experience: June 10, 2024
I had a very quick and satisfactory call to arrange change of broad...
I had a very quick and satisfactory call to arrange change of broadband with Austin and Jason. Everything was completed efficiently and a full package offered for full telephone line and broadband at a cheaper price with new router. Will look forward to a much faster and more efficient service.
Verified
Date of experience: June 07, 2024
Very efficient and frendly service from this company. Jason is extr...
Very efficient and frendly service from this company. Jason is extremely helpfully and anything I ask or need is seen to straight away with no hassle. The website they generated for me was very informative and perfect for my business needs. Highly recommend Thanks Chris shearer
Verified
Date of experience: June 07, 2024
Whenever I have a problem, Unitel always sort it one way or another...
Whenever I have a problem, Unitel always sort it one way or another. If I had to pick one downside it would be the having to call a callcentre to then be transferred. However, all in all, great service.
Verified
Date of experience: June 06, 2024
Melissa has been the one person that made my experience with unitel...
Melissa has been the one person that made my experience with unitel direct just easy and pleasant, always helpful with answering all of my questions.
Verified
Date of experience: June 06, 2024
My contact with Jason my account manager has been very productive a...
My contact with Jason my account manager has been very productive and positive. I have only been with Unitel for a week and all seems very good so far. Many thanks for your help so far. Mark Beech owner of Let's Glamp Retro
Verified
Date of experience: June 05, 2024
communication very good ,very efficient
communication very good ,very efficient
Verified
Date of experience: June 05, 2024
Melissa is very knowledgeable! Great service
Melissa is very knowledgeable! Great service
Verified
Verified
Date of experience: June 05, 2024
So I've only been with unitel a week & already I feel Mellisa has m...
So I've only been with unitel a week & already I feel Mellisa has my best interests at heart, she's already showing signs of understanding my business and is always on time for when she says she'll call, I'm looking forward to seeing where she can take my business. Thank you for your time and help fullness. Infnite nutrition (martyn)
Verified
Date of experience: June 05, 2024
Professional and helpful and quick response.
Professional and helpful and quick response.
Verified
Date of experience: June 04, 2024
Oscar was very patient and very helpful thank you
Oscar was very patient and very helpful thank you
Verified
Date of experience: June 01, 2024
5 stars for Melisa, great customer service.
5 stars for Melisa, great customer service.
Verified
Date of experience: June 01, 2024
Melissa was great and got everything done quickly, professionally a...
Melissa was great and got everything done quickly, professionally and most of all pleasantly. Thank you!
Verified
Date of experience: May 31, 2024
Great service and communication as always a pleasure to deal with X...
Great service and communication as always a pleasure to deal with Xavier
Verified
Date of experience: May 31, 2024
Great help see how much work I get from it
Great help see how much work I get from it
Verified
Date of experience: May 31, 2024
Austin was very helpful and answered all my questions and queries. ...
Austin was very helpful and answered all my questions and queries. Very good customer service
1076 reviews
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