Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: June 20, 2024
Joe dealt with my website and gave a quick and excellent job.
Joe dealt with my website and gave a quick and excellent job.
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Date of experience: June 20, 2024
Amazing customer service from Ellie S.
Amazing customer service from Ellie S.
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Date of experience: June 20, 2024
Millie has been doing my website SEO and keeping me updated with th...
Millie has been doing my website SEO and keeping me updated with the changes she is making to my website. I am now ranking on Google and I couldn’t be happier with the service.
Verified
Date of experience: June 20, 2024
Excellent customer service from unitel direct, I called in to make ...
Excellent customer service from unitel direct, I called in to make some changes to my website and heather was very helpful and got the changes done quickly.
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Verified
Date of experience: June 19, 2024
I’ve got to be honest you have to ask for the full costings as you ...
I’ve got to be honest you have to ask for the full costings as you start out because on at least 3 occasions I was told you need this snd you need that and it will cost you this much ! Which I found disappointing. I’ve still given 4 stars for the handling of my account and customer service given to me by my allocated contact within the company (Mellisa) who keeps in touch and is always available by WhatsApp for any queries I may have .
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Date of experience: June 18, 2024
My initial experience has been pretty positive dealing with unitel....
My initial experience has been pretty positive dealing with unitel. They keep you in the loop in terms of the setup and amendment process. Melissa is very helpful and has kept me updated regarding changes to my landing page. Still in the early stages of my contract but I am optimistic thus far.
Verified
Date of experience: June 17, 2024
Austin was Great rang back every time an on time when he said an go...
Austin was Great rang back every time an on time when he said an got it all soughted....well pleased...an thanks...rare for this to happen.....5 star,s
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Date of experience: June 17, 2024
Jason and Samson in particular have been really helpful and gone th...
Jason and Samson in particular have been really helpful and gone the extra mile to get my problem resolved.
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Date of experience: June 17, 2024
Very good communication especially with Ellis smith who designed my...
Very good communication especially with Ellis smith who designed my website and kept in touch every step of the way, website is looking great thanks.
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Date of experience: June 17, 2024
Austin was Great rang back every time an on time an did what he sai...
Austin was Great rang back every time an on time an did what he said he was going to do.....well Pleased
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Date of experience: June 15, 2024
Jason was very patient and a good manager for my account. Rosemary ...
Jason was very patient and a good manager for my account. Rosemary HPH Holidays
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Date of experience: June 14, 2024
Austin did a great job helping amend some issues on my web page for...
Austin did a great job helping amend some issues on my web page for my business kempson kollectables
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Date of experience: June 14, 2024
Excellent customer service, I had a few issues with my account & Ja...
Excellent customer service, I had a few issues with my account & Jason helped me sort everything out very quickly. I am really happy with the service. Thank you so much. Will definitely recommend unitel to all my friends.
Verified
Date of experience: June 13, 2024
Austin and Samson have both given great customer support regarding ...
Austin and Samson have both given great customer support regarding issues with my internet line, all fixed promptly thank you
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Verified
Date of experience: June 13, 2024
My father uses this company for his phone line for his business, th...
My father uses this company for his phone line for his business, they were very patient with him as he is a huge technophobe, he got them to call back so I can sort out emails for bills to be sent to me to sort out for him. Very easy to do...but a bit cheeky of austin on asking for a five star review! Maybe just asks for a review. Oh and please talk a bit slower next time please! I'm not bad at keeping up but I know dad struggles! Other than that austin is a very nice bloke Tony & Chloe
1076 reviews
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