Date of experience: April 02, 2024

We lost Internet, the Router was unable to connect. Melissa was ext...

We lost Internet, the Router was unable to connect. Melissa was extremely helpful taking us through the process to reconnect. However Open-reach was in the area dealing with Fault, but she assured us that Unitel was in contact with Open-reach & should be repaired in a hour. It was & She contacted us to confirm we were back up !