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Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
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Date of experience: June 16, 2025
Jason at customer services was very helpful, professional and provi...
Jason at customer services was very helpful, professional and provided me with clear instructions as to what to do in my current situation
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Date of experience: June 12, 2025
Melissa in customer care is excellent at her work in liaising with ...
Melissa in customer care is excellent at her work in liaising with myself and my business. However sadly still after 3 -5 months of been with Unitel Direct the website they have set up for my business is not delivering any new business as promised, which is disappointing. Melissa is trying to restore this value with their team internally, however i feel that maybe too late. Jason Black Ireland
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Date of experience: June 11, 2025
Melissa is very parient and helpful. She is always willing to do he...
Melissa is very parient and helpful. She is always willing to do her best. Gloria P
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Date of experience: June 11, 2025
Jason was amazing sorting out a little problem for me in quick time
Jason was amazing sorting out a little problem for me in quick time
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Date of experience: June 09, 2025
Excellent service given by jason. Resolved my query straight away. ...
Excellent service given by jason. Resolved my query straight away. Thank you
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Date of experience: June 05, 2025
jason was very helpful in getting our broadband and phone fault dea...
jason was very helpful in getting our broadband and phone fault dealt with everything now in perfect working order thank you again
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Date of experience: June 05, 2025
Austin was very helpful and professional as he took interest if I w...
Austin was very helpful and professional as he took interest if I was pleased with the service provided
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Date of experience: June 04, 2025
Always polite and helpful. Always call every 6 weeks to check every...
Always polite and helpful. Always call every 6 weeks to check everything is satisfactory
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Date of experience: June 04, 2025
Melissa was great and professional on the phone as always thanks Ri...
Melissa was great and professional on the phone as always thanks Richard
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Date of experience: May 31, 2025
Melissa Great service, keeps in contact with updates. Looking forwa...
Melissa Great service, keeps in contact with updates. Looking forward to updates being completed on web.
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Date of experience: May 30, 2025
Both Austin and Melissa contacted me today re changing address, Th...
Both Austin and Melissa contacted me today re changing address, This was done efficiently.
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Date of experience: May 30, 2025
Austin is very persistent for those who procrastinate
Austin is very persistent for those who procrastinate
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Date of experience: May 30, 2025
Jason was great. Great service and advice for new areas to focus on
Jason was great. Great service and advice for new areas to focus on
1076 reviews
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