Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: June 30, 2025
Jason is really great and keeps me…
Jason is really great and keeps me updated every month
Verified
Date of experience: June 28, 2025
Melissa was exemplary in her attention to customer service.
Melissa was exemplary in her attention to customer service.
Verified
Date of experience: June 27, 2025
Melissa is great, she calls me once or twice a month with progress ...
Melissa is great, she calls me once or twice a month with progress updates and when I request any amendments, She does them on the spot.
Verified
Date of experience: June 27, 2025
HI, just giving a review for my very supportive customer service pr...
HI, just giving a review for my very supportive customer service provider Melissa, she is very polite, listens to my question and concerns, also has very good knowledge. I have no issues with giving 5 star report. I wish all telephone ops had her mannerism. Keep up the good work. Chris Moore (Whitehaven launderette).
Verified
Date of experience: June 27, 2025
Many thanks for Jason's helpful advice and guidance
Many thanks for Jason's helpful advice and guidance
Verified
Date of experience: June 26, 2025
Very happy with service meliss with a service very happy working w...
Very happy with service meliss with a service very happy working with her she is very kind very kind and gentle on the phone
Verified
Date of experience: June 26, 2025
Absolutely brilliant service, jason and austin were a massive help,...
Absolutely brilliant service, jason and austin were a massive help, very skillful.
Verified
Date of experience: June 25, 2025
Jason was a great help with advice for moving on my business
Jason was a great help with advice for moving on my business
Verified
Date of experience: June 25, 2025
Austin was very thorough and helped us out tremendously
Austin was very thorough and helped us out tremendously
Verified
Date of experience: June 24, 2025
Extraordinary patience very knowlegable and supportive in marketing
Extraordinary patience very knowlegable and supportive in marketing
Verified
Date of experience: June 23, 2025
Jason has been very helpful as we have been pushing to make the web...
Jason has been very helpful as we have been pushing to make the website more effective with some great ideas and feedback.
Verified
Date of experience: June 20, 2025
Jason and Dan are always helpful and discuss my account and any cha...
Jason and Dan are always helpful and discuss my account and any changes I may need. These are always implemented quickly
Verified
Date of experience: June 20, 2025
Jason from unitel customer service, usually calls every month for c...
Jason from unitel customer service, usually calls every month for check up. Which is great, it's always good to get updates on progress. But as for the overall unitel bringing in business, I am not so sure about that. I have personally have not seen difference between last two years of sales to this year since I have joined unitel.
Verified
Date of experience: June 20, 2025
Good people who achieve what they say they will. Get a monthly upda...
Good people who achieve what they say they will. Get a monthly update today was Jason he helped me out with a few extra things. I couldn't be happier.
Verified
Date of experience: June 19, 2025
Michelle, has been fab, cannot fault her commitment. Calls and chec...
Michelle, has been fab, cannot fault her commitment. Calls and checks on a regular basis. If you are not happy she will sort it. Back ground staff are a little absent. SEO could do with contacting the customer and giving results and performance of the website on a regular basis. As we are paying for the service. But we seem to be receiving webiste hits and enquiries. So all good at the moment.
Verified
Date of experience: June 19, 2025
Just renewed contract changing a few things Jason has been very hel...
Just renewed contract changing a few things Jason has been very helpful Regards Alan from Mitchell’s pest control. 19.5.25
Verified
Date of experience: June 19, 2025
austin and melissa were very helpful
austin and melissa were very helpful
Verified
Date of experience: June 18, 2025
Jason was helpful. Thank you for your service
Jason was helpful. Thank you for your service
Verified
Date of experience: June 18, 2025
Austin – Telecoms Support at Unitel was very polite in reaching out...
Austin – Telecoms Support at Unitel was very polite in reaching out and I found him to be very helpful in dealing with the matter at hand. His dedication to resolve the issue was outstanding and he was very professional. Thank you. K
Verified
Date of experience: June 18, 2025
thank you jason for your help on the phone today 5 stars revue
thank you jason for your help on the phone today 5 stars revue
1076 reviews
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