Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: May 30, 2025
Austin is very persistent for those who procrastinate
Austin is very persistent for those who procrastinate
Verified
Date of experience: May 30, 2025
Both Austin and Melissa contacted me today re changing address, Th...
Both Austin and Melissa contacted me today re changing address, This was done efficiently.
Verified
Verified
Date of experience: May 29, 2025
I shared concerns about poor views on the landing pages set up and ...
I shared concerns about poor views on the landing pages set up and Austin immediately raised a ticket to have this looked into and worked on to increase traffic. He assured me that he would send on results within a month to see improvements.
Verified
Date of experience: May 28, 2025
Austin is always so helpful and sorts out any issues , thankyou
Austin is always so helpful and sorts out any issues , thankyou
Verified
Date of experience: May 27, 2025
AUSTIN AND JASON HAVE BEEN VEERY HELPFUL. MUCH APPORECIATED M MURPH...
AUSTIN AND JASON HAVE BEEN VEERY HELPFUL. MUCH APPORECIATED M MURPHY 27TH MAY
Verified
Date of experience: May 27, 2025
I had a great experience with Unitel Direct. Melissa from customer ...
I had a great experience with Unitel Direct. Melissa from customer service was especially helpful — professional, responsive, and easy to communicate with. She made the whole process smooth and stress-free. Excellent support!
Verified
Date of experience: May 27, 2025
Melissa from customer services always keep in touch with me to make...
Melissa from customer services always keep in touch with me to make sure I am happy with the services provided by Unitel direct. She is always available when I need her. I am very grateful for all her help in the past 5 months. Kind Regards, Dr Hiram
Verified
Date of experience: May 23, 2025
Jason was helpful and always check on me to see how the website is ...
Jason was helpful and always check on me to see how the website is going
Verified
Verified
Date of experience: May 21, 2025
I had a very pleasant call from Jason today assisting me with my la...
I had a very pleasant call from Jason today assisting me with my landing page and any issues that may need adjusting etc. He was very helpful, patient and made the call explanatory.
Verified
Date of experience: May 21, 2025
Austin Thank you for a good service very helpful
Austin Thank you for a good service very helpful
Verified
Date of experience: May 13, 2025
Jason helped me out with my query very quickly
Jason helped me out with my query very quickly
Verified
Date of experience: May 12, 2025
Samson is always polite, friendly and helpful.
Samson is always polite, friendly and helpful.
Verified
Date of experience: May 12, 2025
I had a great experience dealing with Melissa. Very thorough and th...
I had a great experience dealing with Melissa. Very thorough and thoughtful. Would definitely recommend Unitel as business is booming. Can’t recommend them enough. Ian
Verified
Date of experience: May 08, 2025
Having had a few issues with web pages I wish to thank both Samson ...
Having had a few issues with web pages I wish to thank both Samson (Customer Services) and Leon (Technical Agent) for their very professional services which have been outstanding in getting these amendments done in very good turnaround time. I can highly recommend Samson and Leon upon the services they both provide, putting the client's needs at their forefront in making a quick resolution to the problem at hand. Well done, can't thank you enough. K-L4L
Verified
Date of experience: May 08, 2025
I called customer service regarding my new contract and i had some ...
I called customer service regarding my new contract and i had some questions regarding the new set up. I spoke to Jason who was EXTREMELY helpful and explained things to me. Thank you Jason
Verified
Date of experience: May 07, 2025
Thanks for Jason’s help with my temporary loss of service. Great help
Thanks for Jason’s help with my temporary loss of service. Great help
1076 reviews
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