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Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: March 11, 2025
Austin in the customer service department is extremely polite and h...
Austin in the customer service department is extremely polite and helpful
Verified
Date of experience: March 10, 2025
I’ve been a client of Unitel since last year and have had a good ex...
I’ve been a client of Unitel since last year and have had a good experience with them. Melissa who has been helping me with my webpage is very helpful and updates you as she goes along. Great service!
Verified
Date of experience: March 10, 2025
I have been working alongside Unitel Direct for a few months and th...
I have been working alongside Unitel Direct for a few months and the communication has been excellent! Melissa calls at least once a month to see how my business is doing. Dan also calls regularly to see how he can help me with my business and advises what is best for my business, not theirs. I have been very lucky to have Dan and Melissa working with me to help my business grow.
Verified
Date of experience: March 10, 2025
Great communication and understanding from Melissa, it was very str...
Great communication and understanding from Melissa, it was very straightforward and easy thankyou.
Verified
Date of experience: March 07, 2025
great and responsive on the phone, helpful
great and responsive on the phone, helpful
Verified
Date of experience: March 07, 2025
Austin Was good to deal with, and he answered all our questions was...
Austin Was good to deal with, and he answered all our questions was very polite and informative.
Verified
Date of experience: March 06, 2025
This review is for Xavier who i have been dealing with. He is poli...
This review is for Xavier who i have been dealing with. He is polite, friendly, informative and does as he says. He is managing the sites for southerncontracting.co.uk.
Verified
Verified
Date of experience: March 06, 2025
We have used Unitel for more than 5 years and are very happy with t...
We have used Unitel for more than 5 years and are very happy with their services. Our account manager is Simon Evans. He always has time to discuss and explain what marketing scheme we have and what is up for renewal in plenty of time. We have had a couple of follow up calls from Jason to ensure the agreement has been received and signed. (this seems to be a recent addition to the services and a very positive one)
Verified
Date of experience: March 06, 2025
Started using Unitel Direct last year and been kept informed all th...
Started using Unitel Direct last year and been kept informed all the way of what's going on. Happy with the service so far.
Verified
Date of experience: March 04, 2025
Good costumes service and quality
Good costumes service and quality
Verified
Date of experience: March 04, 2025
Samson has been great to deal with after receiving a few regular co...
Samson has been great to deal with after receiving a few regular courtesy calls.
Verified
Date of experience: March 04, 2025
Austin was very helpful and directed me to the correct department.
Austin was very helpful and directed me to the correct department.
Verified
Verified
Date of experience: March 04, 2025
Austin was clear,concise and polite
Austin was clear,concise and polite
Verified
Date of experience: March 04, 2025
We had a great experience with Austin.
We had a great experience with Austin.
Verified
Date of experience: March 04, 2025
I have been very happy with the service I have received from jason
I have been very happy with the service I have received from jason
Verified
Date of experience: March 04, 2025
Spoke to Austin to re new company phone / broadband new deal All ha...
Spoke to Austin to re new company phone / broadband new deal All happy with help and support given
1076 reviews
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