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Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: February 25, 2025
Austin is always there to help with any issues, gets things done
Austin is always there to help with any issues, gets things done
Verified
Date of experience: February 25, 2025
Jason was very helpful and knowledgeable about my experience
Jason was very helpful and knowledgeable about my experience
Verified
Date of experience: February 25, 2025
Good customer contact, looking to increase sales when web report co...
Good customer contact, looking to increase sales when web report completed. Thank you.
Verified
Verified
Date of experience: February 25, 2025
Melissa who took the original call put me through to the correct pe...
Melissa who took the original call put me through to the correct person Austin straight away. Austin was very helpful and knowledgeable and upgraded our system straight away
Verified
Date of experience: February 25, 2025
Great service great people to work with on top of things when you a...
Great service great people to work with on top of things when you are very busy keep you updated always and regular phone calls
Verified
Date of experience: February 24, 2025
Jason calls me each month and is always very helpful to answer any ...
Jason calls me each month and is always very helpful to answer any questions I have and sort out any problems Thankyou Jason speak again soon.
Verified
Verified
Date of experience: February 21, 2025
Im a new client of Unitel Direct. My account manager Melissa Jordan...
Im a new client of Unitel Direct. My account manager Melissa Jordan has been incredible and made the process so easy, her service standards has been very professional and very efficient. My marketing manager Megan Marsh heard my business request and both have delivered a super package to the market place. Im looking forward to seeing the results and business growth. Jason Black Mountaineering
Verified
Date of experience: February 21, 2025
Jason was helpful. Very good service
Jason was helpful. Very good service
Verified
Date of experience: February 21, 2025
Melissa was very helpful. She patiently dealt with my issue and was...
Melissa was very helpful. She patiently dealt with my issue and was clear about how long it would take to resolve. She didn't use technical jargon and informed me about the processes and next steps required. Excellent customer service. Thanks Melissa.
Verified
Date of experience: February 20, 2025
I have had a very positive experience with UNITEL Direct supported ...
I have had a very positive experience with UNITEL Direct supported by Melissa who handles the account on my behalf. Communication is positive, clear and consise. My request and any concerns are handled immediately. Highly recommend!
Verified
Date of experience: February 20, 2025
Jason was very helpful. Thank you.
Jason was very helpful. Thank you.
Verified
Date of experience: February 20, 2025
Great customer service.. Thank you Melissa ! :)
Great customer service.. Thank you Melissa ! :)
Verified
Date of experience: February 20, 2025
Austin has been very responsive and helpful
Austin has been very responsive and helpful
Verified
Date of experience: February 20, 2025
Excellent service provided by Samson. He dealt professionally with ...
Excellent service provided by Samson. He dealt professionally with all issues raised, and is credit to your company. Chris Cousins (Director).
Verified
Date of experience: February 20, 2025
Unitel have been useful in growing our business into different area...
Unitel have been useful in growing our business into different areas, using online advertising. I have an amazing account manager called Melissa, who is incredibly helpful and always nice to talk too. I would recommend unitel Mike & Sophie
Verified
Verified
Date of experience: February 19, 2025
Jason was polite, helpful in getting my accounts set up
Jason was polite, helpful in getting my accounts set up
1076 reviews
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