Yowcha

I received my order at a very good price, much cheaper then Amazon. Service was excellent.

Very helpful chap and very reasonable prices

I recently bought the Acebeam W50 LEP, and the experience was fantastic. He was incredibly kind and helpful throughout the entire process, making everything smooth and easy. I’m really happy with the product and the great service I received. Highly recommend!

Excellent customer service from Andy at Yowcha. He popped to my home to assist with setting up a subwoofer I purchased from him.

Can highly recommend his products , if he doesn't have it , he will get it for you.

Just love looking around his Aladdin's cave of techno stuff .

Fantastic music shop with even better Service. As a new and hopefully upcoming singer to the local circuit, I wanted to get an opinion on what’s a good Mixer/Mixing Desk to get as my knowledge on the Technical side of things is awful. However Andy (Owner) was fantastic in helping me out and suggested everything that he would recommend and also didn’t hesitate me into buying anything at all! I walked in there with the hopes of getting an opinion on a mixer, to then be walking out the of there with an entire PA System with the works! Cannot recommend this guy enough! 😁👍🏻

Great place to check out some really cool kit!! Andy is super helpful and will always strive to match your budget. Don't buy online. Pop to Yowcha!!

Hi Andy,

Would like to say thanks again for the care and attention put into choosing the right product for myself. As a customer it's refreshing to be able to have such great customer service.

I highly recommend anyone to shop at this store, honest prices, great customer care and broad range of products. Fantastic business to work with.

Simon

I only popped in for a small Lazer and some other bits and bobs and they were so helpful and knowledgeable I bought most of my equipment there.
Andy who runs the shop has a brilliant knowledge of the entertainment scene and couldn't help enough. He offered to demonstrated any item I was interested in and let me have a go.
Best DJ Equipment shop I have visited.

I only popped in for a small Lazer and some other bits and bobs and they were so helpful and knowledgeable I bought most of my equipment there.
Andy who runs the shop has a brilliant knowledge of the entertainment scene and couldn't help enough. He offered to demonstrated any item I was interested in and let me have a go.
Best DJ Equipment shop I have visited.

I only popped in for a small Lazer and some other bits and bobs and they were so helpful and knowledgeable I bought most of my equipment there.
Andy who runs the shop has a brilliant knowledge of the entertainment scene and couldn't help enough. He offered to demonstrated any item I was interested in and let me have a go.
Best DJ Equipment shop I have visited.

Ordered a head torch from Yowcha and cannot fault the customer service one bit. Kept me in the loop from order completion right through to delivery notification and the message was written by a person (a person called Andy no less). So often transactions are autonomous, or have canned messages. For Andy to put a delivery expectation note against my order personally shows a commitment many companies can learn from. Thank you for your good service. Thoroughly recommend.

Exceptional customer service. You can't go wrong shopping here.

I ordered a flashlight from here on a Monday, it shipped on the Tuesday and arrived on the Wednesday. Normally this would be the end of the tale, but not here.

Unfortunately since the light I ordered was new, it was in high demand. This resulted in a mix up, and I received the wrong model. Andy, who I believe is the owner, was exceptionally helpful. Not only did he email me prior to me even noticing, to inform me of the mix up, he offered me the option to either ship it back to him and get the light I originally ordered, or keep the one I had received, which was £20 more expensive.

Since I had ordered my light for a specific purpose, I opted to send it back in exchange. Andy was perfectly happy with this, and offered to pay for the shipping costs via bank transfer, without me even asking.

Throughout this whole process he was incredibly responsive via email, and thoroughly professional and friendly. I returned the product on Thursday, and he sent out the correct model the same day.

It's rare to find a company or company owner who cares so much, and is so helpful, but Yowcha is one of those companies. Some of the best customer service I've ever received. I thoroughly recommend buying from here!