Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: November 22, 2024
Really helpful and knowledgeable staff. Melissa J & Alex G in cust...
Really helpful and knowledgeable staff. Melissa J & Alex G in customer services explained everything to me and answered all my questions patiently. Only recently have our website up and running, but so far really good.
Verified
Date of experience: November 22, 2024
Always get to talk to somebody who knows their stuff. A couple of ...
Always get to talk to somebody who knows their stuff. A couple of conversations with Samson Franklyn got straight to the point and was left feeling as if he actually cared. Each conversation with these guys reinforces that point of view. Many thanks.
Verified
Date of experience: November 22, 2024
The phone and broadband VoIP service was installed in summer this y...
The phone and broadband VoIP service was installed in summer this year and we are very happy with how it was handled by Unitel. We had a couple of hiccups at the start and the Unitel staff were on it immediately. Very efficient and helpful. Thank you.
Verified
Date of experience: November 22, 2024
big thanks to melissa for calling me every month and giving me all ...
big thanks to melissa for calling me every month and giving me all updates for my account:) ASIANEVENTS
Verified
Date of experience: November 22, 2024
thank you jason for your concern with our phone and broadband. from...
thank you jason for your concern with our phone and broadband. from wyn.
Verified
Date of experience: November 22, 2024
Very fast and efficient help to cater for my request
Very fast and efficient help to cater for my request
Verified
Date of experience: November 22, 2024
Jason was helpful and we are very happy with the service provided.
Jason was helpful and we are very happy with the service provided.
Verified
Date of experience: November 22, 2024
Jason was very helpful and constructive, offering suggestions to in...
Jason was very helpful and constructive, offering suggestions to increase traffic to my website. He explained the technical aspects in everyday language, was polite, and easy to understand. A good customer experience all round.
Verified
Verified
Date of experience: November 21, 2024
Austin and Samson have been very helpful explaining everything and ...
Austin and Samson have been very helpful explaining everything and assisting resolving my queries. I am a new to Unitel Direct and time will tell how the experience is but for now has been excellent and very speedy service. Company owner Petros @ PP EMS
Verified
Verified
Date of experience: November 21, 2024
I’m very happy with Jason and the whole team at Unitel Since I’ve b...
I’m very happy with Jason and the whole team at Unitel Since I’ve been with them they have looked after my every need and request and very fast too
Verified
Date of experience: November 21, 2024
Spoke to Melissa today, a great experience of customer service and ...
Spoke to Melissa today, a great experience of customer service and support. An asset to unitel direct. Also have good support and service from Millie sorting issues with our website. Thank you both for your time and patience. Daryl - SOL
Verified
Date of experience: November 21, 2024
I've been with Unitel Direct for many years now and the customer ex...
I've been with Unitel Direct for many years now and the customer experience is as good as with any utility provider I have yet used. I run a small business in Cambridge called Cambridge Violin Makers. Today I instigated the upgrade to the phone lines here to switch to digital and Austin was very helpful. I wouldn't hesitate to recommend Unitel Direct to any other business looking for an efficient and affordable telephone and broadband provider. Chris Beament, violin maker and repairer.
Verified
Date of experience: November 21, 2024
Great company backup,and a big shout out to Melissa my point of con...
Great company backup,and a big shout out to Melissa my point of contact. Nothing to much ,no questions go unanswered.
Verified
Date of experience: November 21, 2024
Thank you Melissa & Technical Team for all your support and help wi...
Thank you Melissa & Technical Team for all your support and help with getting my business on the search engine visible. I really appreciate your support and help! Checking up on me and making all the changes that I need!! Thank you! You are awesome!
Verified
Date of experience: November 21, 2024
Austin was very helpful and called me to me to find out if everythi...
Austin was very helpful and called me to me to find out if everything was OK with my new broadband. Which it is thank you
Verified
Date of experience: November 21, 2024
Fantastic service until now, I would highly recommend them. Xavier ...
Fantastic service until now, I would highly recommend them. Xavier and Megan went the extra mile for every thing that I mentioned and needed attention on my website and SEO. I'm glad I've taken the decision to join. And prices per year are quite low compared to others. Thank you, keep up the good work!
Verified
Date of experience: November 21, 2024
Austin and Jason was very helpful and and guided me through the hel...
Austin and Jason was very helpful and and guided me through the help I needed for my page.
1076 reviews
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