Latest Reviews
I was very happy with the way Jason with my complaint. Avoid a man called Simon Evans at all costs
JASON was Very helpful.
Very helpful and always in contact for any problems and always ring for follow ups
Jason was helpfull.
Company Details
About Us
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contact Details
Pearson Way, TS17 6PT, Stockton On Tees, United Kingdom
Verified
Date of experience: January 15, 2025
Very good and really taken care of all my needs
Very good and really taken care of all my needs
Verified
Date of experience: January 14, 2025
Good Customer Service calm with Austin
Good Customer Service calm with Austin
Verified
Date of experience: January 14, 2025
Always dealt with Melissa, really friendly and helpful, phones up t...
Always dealt with Melissa, really friendly and helpful, phones up to check in with you, so always feel Melissa is there for help if required
Verified
Date of experience: January 14, 2025
Everything was great. Nice guy.
Everything was great. Nice guy.
Verified
Date of experience: January 14, 2025
Once again Jason did a brilliant job!
Once again Jason did a brilliant job!
Verified
Date of experience: January 10, 2025
Subject knowledge of the product and knowing the customer needs Wil...
Subject knowledge of the product and knowing the customer needs Willing to support every step in a clear and logical sequence- Nothing was to much trouble
Verified
Verified
Date of experience: January 10, 2025
Austin was great with the initial call. However, sixteen further c...
Austin was great with the initial call. However, sixteen further calls, three texts and an email, to chase a review is nothing more than harassment.
Verified
Date of experience: January 10, 2025
austin was great today on phone talked me through it all
austin was great today on phone talked me through it all
Verified
Date of experience: January 10, 2025
Jason was great in managing my issue very promptly, would highly re...
Jason was great in managing my issue very promptly, would highly recommend
Verified
Date of experience: January 09, 2025
Austen was extremely helpful and informative. Very pleasant
Austen was extremely helpful and informative. Very pleasant
Verified
Date of experience: January 09, 2025
Melissa Jordan was very helpful and friendly but also professional.
Melissa Jordan was very helpful and friendly but also professional.
Verified
Date of experience: January 09, 2025
Jason was very polite, helpful and clear with advise
Jason was very polite, helpful and clear with advise
Verified
Date of experience: January 09, 2025
Jason phoned to see if we see happy with the service and we are. He...
Jason phoned to see if we see happy with the service and we are. He has always been quick to help when we have had any problems.
Verified
Date of experience: January 09, 2025
I hadn't been receiving invoices and the operator rang me to check,...
I hadn't been receiving invoices and the operator rang me to check, so I'm pleased that he did this. The service has been great with Unitel - they are very attentive and have done a fantastic job.
Verified
Date of experience: January 09, 2025
Mellissa was great !!! Professional & polite Very patient & helpful...
Mellissa was great !!! Professional & polite Very patient & helpfully Keep the good work Mellissa Jordan
Verified
Date of experience: January 08, 2025
Had a problem understanding my recent bill. Spoke to Jason who was ...
Had a problem understanding my recent bill. Spoke to Jason who was more than helpful and explained everything to me If I encounter any more problems I hope to speak with Jason Thomas Rogan
Verified
Date of experience: January 08, 2025
So these guys did cold call, but that’s how they reach out. People ...
So these guys did cold call, but that’s how they reach out. People usually don’t go looking. I spoke to Blane three times before I took out the service. He tried very hard and he’s a very good salesman. Very friendly and didn’t pressurise. I believe I got a good deal and he showed me other websites Unitel have done and checked keyword mutations and the results for other clients were impressive. I signed up and yes it’s a verbal contract, but they do send you everything. Nothings untoward in it, it’s fairly standard. My website has just been completed and I’m hoping it ranks on Google soon. I was told 5 weeks so we’ll see. Either way, for the price I paid, I got listed in 400 directories or so and that’s worth a lot if they are high DA sites. I then got a call from Samson, who completed everything such as the contract (which you do sign), and he was very nice and polite. So yes, 5 stars for Unitel so far. Hopefully it’ll bring me lots of new business, but just getting on Google first page will do that I’m sure. If it does, I’d have no problem renewing and taking out another area. But it needs to be worth while. Fingers crossed.
Verified
Verified
Date of experience: January 08, 2025
Austin responded well to all my questions, I have no problem using ...
Austin responded well to all my questions, I have no problem using Unitel Direct.
1076 reviews
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