Date of experience: August 15, 2025

We had Linthorpe Damp Proofing do a job...

We had Linthorpe Damp Proofing do a job for us and paid £430. The damp quickly came back so had to have them back. They came back and charged another £300, but the damp still came back. Had them out again although had to get in touch a couple of times as they seemed to have forgotten about us. After a third visit, the wall looked awful and the damp still came through. Got an independent person out to check the damp levels and it was off the chart in some areas after Dave had said he was "happy with the damp levels" I no longer trusted them to fix the issue so asked for a refund so I could get someone else to sort the damp out properly. They offered £300 which I felt wasn't fair after we'd paid £730 and still had damp. They did say they'd come out again but if the damp had "moved" it would be chargeable. I got £350 back. I still wasn’t happy, but at least it’s something. I strongly believe I would’ve been charged again, and considering the job wasn’t done right from the start, I wasn’t willing to pay them any more money.The pictures showAfter the job was done initially and damp coming back through. Also the plastering job wasn't great as shown.After the second visit damp still coming back through.After a third visit we were left with a very unsightly wall that still wasn’t fixed.Overall extremely disappointing and definitely wouldn't recommend.