Date of experience: June 09, 2020

We booked Jamie for a full bathroom refurbishment...

We booked Jamie for a full bathroom refurbishment after a very professional and candid visit to our property. We had everything booked and then COVID hit! Throughout the lockdown Jamie stayed in contact, unlike other fitters who might have cut and run. Once restrictions eased he was able to start work promptly at our convenience. After watching his team work for one day we had full confidence in leaving him the run of the property. He has high standards and knows his business but always keeps you in the loop if plans need to be amended because of structural issues (for example we had wanted a sliding door but he took measurements of our interior wall to show us that the wall was bowed and therefore advised against it). In two weeks (with slightly reduced hours due to child care) Jamie stripped the old bathroom, installed a new bathroom set, installed an extractor fan and then retiled and repainted the walls. We were very happy with the end result, feeling much more confident both about the state of the bathroom but also a bit more informed about the state of the floor and ceiling after his investigations into both (turns out the original bath had been balanced on next to nothing!)