Date of experience: December 15, 2025

I recently had my cavity wall insulation removed by Doctor Damp, an...

I recently had my cavity wall insulation removed by Doctor Damp, and I want to give a huge thank-you to Lee and Shane for the outstanding job they did. From the moment they arrived, they were professional, friendly, and extremely knowledgeable about the issues I’d been experiencing.They took the time to thoroughly inspect the problem before starting any work, and they explained everything in a way that was easy to understand. The removal of the insulation was carried out efficiently, with great attention to detail and care for my property. It was clear that they take pride in doing the job properly rather than rushing through it.What really stood out was the amount of extra help and advice they gave me. They pointed out things I never would have noticed and offered practical guidance on how to prevent damp issues in the future. Their honesty and expertise made me feel confident that I was finally getting the right solution.Lee and Shane went above and beyond from start to finish — reliable, hardworking, and genuinely invested in helping their customers. It’s rare to get this level of service these days, and I am genuinely grateful.I highly recommend Doctor Damp to anyone dealing with damp, insulation problems, or moisture-related issues. A five-star service all round!