Date of experience: June 15, 2025

We are absolutely thrilled with the outstanding service provided by...

We are absolutely thrilled with the outstanding service provided by Mortgage Store Nottingham and their exceptional broker, Martin Oakland. Before finding Martin, we had spoken to two other brokers—one from a large franchise who demanded half their fee upfront before even presenting any rates (which we obviously declined), and another, recommended by a close family member, who was frustratingly slow to respond and unable to keep their promises. Feeling disillusioned, we began searching online for a better broker, and many simply didn’t bother to reply—perhaps assuming our case was too complex (their loss!).That’s when we discovered Mortgage Store Nottingham through a glowing review, and specifically Martin Oakland, who proved to be the perfect broker for us. From the very first contact, Martin was responsive, communicative, and genuinely interested in our circumstances—a refreshing change from our previous experiences. He took the time to understand our needs and, as a result, found us an excellent mortgage deal tailored to our situation. Impressively, he secured an Agreement in Principle incredibly fast, and the next day, we had a formal mortgage offer in hand! Beyond just securing the mortgage, Martin went the extra mile by recommending a reliable and competitively priced solicitor, assisting us with setting up our profile with the mortgage lawyers, uploading documents onto their portal, and liaising with them throughout the process. His commitment and personalised approach truly set him apart in an industry that increasingly leans towards impersonal, team-based models that—based on our experience—rarely deliver the same level of service. Martin’s fees are absolutely worth it, and we have already recommended him to our family. Without hesitation, we will be turning to him again when it’s time to remortgage. Thank you, Martin—you are a true asset to your profession! L & A