Date of experience: May 14, 2025

Having moved to the area after living in...

Having moved to the area after living in Derbyshire, I was looking for a test centre to carry out an MOT. Merlins was recommended by several people and it being only a short drive from my house was an added bonus. I contacted with an initial enquiry of availability, leading to me booking my car in. The service I received on the day was friendly, honest, and efficient. They contacted me on completion and I returned to pick up my car. The young man talked me through the findings of my MOT, and even advised me on an issue that wasn’t part of the testing. I was already aware of this issue before taking my car, having had this assessed by a family friend who is a mechanic (unfortunately he is not an authorised MOT tester else I might have haggled for some mates rates), but I appreciated them highlighting this to me without the pressure and scaremongering tactics I have experienced with other establishments. This was my first MOT with Merlins but certainly won’t be my last, my husband is already planning to book his car in when it’s due.