Date of experience: November 22, 2023

My father really likes the carers who come...

My father really likes the carers who come to see to him, always go above and beyond just looking after him. I have met them a couple of times and they are really pleasant and friendly.
My only criticism is (actually more of a procedural issue, and it only happened once) if they are coming by public transport as some do, I understand you have no control over traffic, we are all aware of how bad traffic in the area is, but really would like a call to say running late, just so I can let my father know as he could either be stuck in bed waiting or downstairs waiting for breakfast, just so he doesn't work himself up and also to stop him calling me at work every five minute to say they aren't here yet.
Apart from that, I have actually no issues whatsoever. They make a big difference to him, to his mental state. He talks about them a lot in such a nice friendly way. Well done, keep it up.